Here you will find answers to commonly asked questions. Click the question to show the answer. If you need help or have more questions, please call our Customer Service Department.
Yes, simply begin typing in the clinic name in the provider or group name textbox under the "Narrow your Search" section of the main search screen.
Simply enter a street address in the search fields and then limit the driving distance to the radius you are willing to travel. Keep in mind that if you search by City and State, or Zip Code, we will use the center point for the city or zip code as the center of the radius.
The top-level category, called "Specialty Category," contains the broad field of practice for providers. To see the specific types of specialties, also choose a "Specialty" underneath it. For example, you’ll find Midwives as a specialty under the Neonatal category.
Search for “Urgent Care Facilities” as the Specialty Type and then "Urgent Care Providers" as the Specialty.
Once you’ve done a search and seen your results, you can click the "Change" button to add more specific criteria. If you searched for a Specialty Category, for example, you might consider adding a further Specialty to make your results more specific.
Yes. Once you’ve done a search, you’ll see an option in the gray bar at the top of your screen that says, "View map of results." This will plot the location of each provider on a map. From this map, you can further calculate the drive time or get directions.
To print a directory:
This directory is updated daily.